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  • How do I upload my tax documents securely?
    Simply log in to your account on our website, and use our secure upload feature to submit your documents directly to our team.
  • What happens after my return is filed?
    After e-filing, you’ll receive an acknowledgment from the IRS confirming receipt. We’ll also provide tracking information to monitor the status of your return.
  • Can I review my tax return before it’s filed?
    Absolutely! We send you a draft for review, including all explanation and fees, so you’re fully informed before e-filing.
  • What documents do I need to submit for tax preparation?
    We typically require documents like W-2s, 1099s, prior year tax returns, income records, and deductible expense receipts. We'll provide a detailed list based on your unique tax situation.
  • How can I contact Ganexis if I have more questions?
    You can reach us via chat on our website, WhatsApp, or email. Our team is ready to help!
  • Is there a free tax estimation service?
    Yes! We offer a complimentary tax estimation, including a summary of your expected refund or any taxes due, before you decide to proceed.
  • Do you offer support for self-employed individuals and small businesses?
    Yes, we specialize in tax preparation for both self-employed individuals and small business owners, providing tailored assistance to maximize your tax benefits.

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